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Privacy Policy
How we handle your contact details and cabinetry project information.
Last updated: 28 October 2026
Who we are
BOCARNI is the cabinetry brand of Shenzhen JHS Industrial Co., Ltd., based in Shenzhen, Guangdong, China. This policy explains how we handle information submitted through this website when you request cabinetry information, a quotation, design support or a factory visit.
For privacy questions, email bocarni@bocarnimfg.com.
Information you provide
Depending on the form you use, you may provide your name, business email, WhatsApp number, company, buyer type and country or region. A detailed project enquiry can also include room requirements, quantities, dimensions, budget, delivery preferences, product references and drawings or other uploaded files.
Fields marked with an asterisk are required for that form. Other fields are optional. Please provide only information relevant to your enquiry and avoid including identity documents, financial account details or unrelated personal information in messages and drawings.
Technical information
Our website and its service providers may process technical details such as your IP address, browser information, requested pages and submission time to operate the website, diagnose errors and protect forms against misuse. Enquiry records can include the page from which you submitted the form and product or project references passed to it.
For cookies, browser storage and externally loaded services, see our Cookie Policy.
How we use enquiry information
We use the details you provide to respond to your request, clarify project requirements, prepare quotations or material information, coordinate design and production discussions, and arrange a requested factory visit. If you proceed with an order, relevant information also supports order communication and fulfilment.
The form consent relates to handling your enquiry. It does not subscribe you to unrelated marketing communications. You can ask us to stop enquiry follow-up using the contact address above.
Who can receive the information
Relevant BOCARNI team members can access the information needed to handle your request. Website enquiries may be saved in our website administration system and sent to our business mailbox. Hosting, website support and email providers may process information while providing those services.
If an enquiry develops into an order or a requested visit, we may share the details necessary to arrange that activity with the relevant service providers. We may also disclose information where required by applicable law or to protect against misuse. External messaging, map and other services you choose to open operate under their own privacy policies.
Processing location and retention
Our business team is based in China, so the information you submit can be handled there. Technical or communication providers may process information in the locations where they operate.
We retain enquiry correspondence and project files for the time needed to handle your request and related business follow-up. Where a commercial relationship follows, records may be kept for order support and applicable recordkeeping or dispute requirements. The appropriate period depends on the nature of the information and the relationship. Contact us to ask about retention or request deletion of your enquiry records.
Your choices and requests
You may contact us to request access to, correction of or deletion of the personal information associated with your enquiry, or to ask us to stop contacting you. Please identify the email address or other contact details used in the enquiry so that we can locate the relevant record.
We may need to confirm your identity before releasing or changing information. We will consider requests in line with applicable requirements, including any information we need to retain for legal, security or existing order obligations.
Protecting your information
We use access controls and website safeguards to help protect enquiry information. Internet transmission and storage cannot be guaranteed to be completely secure. Please avoid sending unnecessary confidential information through a public web form; contact our team first if your project documents need a particular method of exchange.
Policy updates and contact
We may update this policy when our website features or information handling changes. The latest version and update date will be shown on this page.
Shenzhen JHS Industrial Co., Ltd. · BOCARNI
Shenzhen, Guangdong, China
Email: bocarni@bocarnimfg.com